Automotive retail & aftersales
From steel coil to car key, the last link is ours too.
Two full-function Audi user centres, closing the loop from plant to end user
In 2025 the group opened its first 4S dealership in Dalian, the SAIC Audi Dalian YuanHang full-function user centre, and now operates two full-function Audi user centres. From moving steel coil and resin pellets, through integrated logistics and packaging for parts plants, LOC operations, scrap recycling and vehicle storage, to distribution to dealerships, handover and aftersales, we now participate across the entire automotive value chain.
For customers this means the supply chain no longer ends with a delivery note; it extends across the vehicle's entire life.
- Vehicle sales: authorised SAIC Audi dealership
- Aftersales: servicing, accident repair and roadside assistance
- Genuine parts supply and customer feedback
Key operating figures
One service, a closed loop in six steps
Scope and scenarios
Typical scope for this service; the actual scope is agreed per project.
- Vehicle salesAuthorised SAIC Audi sales, including trade-in.
- Handover and registrationHandover, temporary plates, registration and accessory fitting.
- Scheduled servicingManufacturer-standard servicing, mechanical repair and bodywork.
- Accident repair and rescueDamage assessment, insurance claims and roadside assistance in one flow.
- Genuine partsGenuine parts stocked locally to shorten waiting time.
- DiagnosticsComputer diagnostics, wheel alignment and dedicated checks.
- User centreShowroom, test drives and owner events under one roof.
- Customer follow-upPost-delivery follow-up and service reminders close the loop.
Other service lines
VMI warehousing & LOC operations
End-to-end operation of supplier-managed inventory and OEM logistics centres
Production logistics JIT/JIS
Sequencing, milk-run and line-side feeding synchronised to the takt time
Transport & intermodal
In-plant shuttles, line-haul, air, ocean and China-Europe rail
Bring us your supply chain challenge
Whether it is a new project, an existing operation to optimise, or urgent capacity, the relevant business lead will pick it up and come back with an initial view.